All Quiet changelog

Assign Action - Escalate Incidents Across Several Teams

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Need to involve colleagues from other teams to resolve an incident? Or want to reassign it to a totally different team?

The “Assign to Team” feature, available on Pro and Enterprise plans, makes it easy to reassign incidents to the appropriate teams. It enables you to escalate incidents across various teams within your organization.

You can use it to

  1. create automated routing rules for smooth auto-escalations across several teams

  2. manually reassign incidents to other teams when additional support is needed

Here's how it works: https://docs.allquiet.app/essentials/incident#assign-to-team