We've added further improvements to the Team Escalations.
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Want to re-alert your Tier 1 users before auto-escalation to Tier 2?

Here's how it works:
https://docs.allquiet.app/essentials/escalations#repeat-escalation-tier

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Don't want to auto-escalate Minor incidents? You can now filter escalations by severity.

Here's how it works:

https://docs.allquiet.app/essentials/escalations#automatic-escalation